Payment and refund help
Last updated: October 2026
Who handles payments
Paddle is our payment provider and Merchant of Record. Your receipt comes from Paddle, and your card statement may show Paddle.
Find an order or receipt
Visit paddle.net (opens in a new tab) and enter the email you used at checkout to look up your order.
A payment failed
Nothing is charged for a failed payment. Go back to the payment screen and try again, or try another card.
Requesting a refund
Strong Again has a 14-day money-back guarantee. Request a refund through paddle.net (opens in a new tab) or email hello@mamamove.com. Once refunded, access to the programme is removed. Full details are in the Refund Policy.